In an effort to improve user experience online by accelerating page loading times, ad-blocking services, such as Opera, have gained significant traction. Digital publishers, however, have paid a hefty price for these streamlined consumer experiences, suffering a loss of around $22 billion in 2015 alone. This revenue drop has forced industry giants, including the prestigious New York Times, to offer online subscriptions to those who use ad blockers in an effort to recuperate lost funds. This solution leaves ad-blocking services in an increasingly precarious position.
The dominant ruler of the social media kingdom, Facebook, too has taken notice. With control over approximately 12 percent of the digital ad market, trailing only behind tech behemoth Google’s 31 percent share, Facebook can ill afford to have its primary source of revenue, $84 percent of its second quarter earnings in 2016, compromised. As such, Facebook has begun modifying the signifiers used in detecting ads on desktop, thereby bypassing the ad-blocking tools. Further, the platform plans to empower users with the choice to opt out of targeted ads in the near future.
Facebook has said, in a company statement, “We’ve designed our ad formats, ad performance, and controls to address the underlying reasons people have turned to ad blocking software. Interestingly, the primary reason we heard was to stop annoying, disruptive ads. As we offer people more powerful controls, we’ll also begin showing ads on Facebook desktop for people who currently use ad blocking software.”
This does not bode well for ad-blocking companies, who harbored aspirations of collaborating with Facebook to optimize their services. However, the social media giant’s user base, which over half the internet’s population, leaves them with little bargaining power.
Facebook’s strategic move would likely inspire other prominent digital content publishers to follow suit. This could result in an incentive to forge alliances with Facebook and leverage their ‘Instant Articles’ service.
With around 200 million people currently using ad blockers and an additional 420 million smartphone users availing the service, companies lost approximately $22 billion in revenue in 2019. This number is projected to escalate to $27 billion by the end of the decade. As ad blocking services continue to enjoy soaring popularity, consumers may have to consider whitelisting a few sites to facilitate ad displays on their devices as publishers seek potential means to work around these blockers.
While Facebook acknowledges that ad blockers have their merits in accelerating web pages and eliminating “annoying” ads, it believes that they pose a significant threat to the sustainability of fair journalism. Journalistic platforms depend heavily on advertising revenue to keep the news freely accessible, pay industry professionals, and manage their digital infrastructure. Thus, Facebook’s approach to ad blockers demonstrates a careful balance between user experience and fair business models.
Moreover, not all advertisements are intrusive or annoying; they can often provide useful information about services that might prove beneficial to the user. Therefore, by enabling users to opt out of certain ads, Facebook hopes to pioneer a compromise that preserves the interests of all stakeholders involved.
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