Apple has made a significant adjustment with the introduction of its improved “Report a scam or fraud” button. Users can now report fraudulent apps they feel suspicious about through the upgraded version of the ‘Report a Problem” button in the App Storee. The ‘Report a Problem” was reportedly remove from the store years ago but thanks to iOS 15, the link has quietly found its way back. Prior to reviewing this, it’s quite a huge task reporting suspicious apps within the app store. This was only possible through the huge task of having to undergo a long scroll to the bottom of the store, getting kicked out, and follow through with all sorts of frustrating and complicated methods before reporting suspicious activity or reporting a quality issue, or simply requesting for a refund is permitted.
The company which recently rolled out its iPhone 13 series with heartwarming capabilities as well as its iOS 15, an upgrade to its already existing iOS 14 also reveals the feature that allows users to rate and review the company’s in-house apps. Chances are the changes made will go a long way to make apps users feel fairly treated while giving the tech giant a chance to spot these frauds and take action on them.
Although for now the link is said to be available few apps and unavailable for many others, we can only hope with time the update reaches the rest of the stores. But what is still shocking for victims of an app scam in which payment was made, such users can only report a “quality issue.” The majority of these supposed scam apps may have a one-off purchase on sign-up. This means users may not be able to freely report such fraudulent practice except after a cash exchange on sign-up has been made.
The “Report a Problem” update was first spotted by App Store experts Kosta Eleftheriou and Richard Mazkewich who afterward took to Twitter to point out the update. It appears Apple has started giving listening ears to angered users. Of course, the big question remains if Apple will take action on those reports or not. Perhaps Apple can use data submitted from the update as a means to sound warnings to perpetrators of these scam apps across the store. Overall this seems a little step forward considering Apple’s negligence to increase the number of human app reviewers compared to similar thriving tech companies. According to The Verge News, Apple currently has only 500 human app reviewers while other tech giants boast of more numbers. Facebook boasts of about 15,000 content moderators, Google has about 20,000 while Twitter has 2,200.
Olagoke Ajibola is a creative writer and content producer with an eye for details and excellence. He has a demonstrated history of telling stories for TV, Film and Online. Aside from being fascinated by the power of imagination, his other interest are travel, sport, reading and meeting people.
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