Apple pulls iOS update just after user complaints

Apple has withdrawn its iOS 8.0.1 update just hours after its release, following widespread reports of critical bugs affecting iPhone users.

Less than an hour after releasing the update, Apple pulled iOS 8.0.1 from its servers as users reported two critical problems:

• Loss of cellular connectivity, leaving phones unable to make calls or use data
• Disabled Touch ID fingerprint recognition system

These issues primarily affected iPhone 6 and iPhone 6 Plus users, causing significant disruption to basic phone functionality.

In a rare move, Apple issued a statement acknowledging the problem: “We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime, we have pulled back the iOS 8.0.1 update.”

Users who had already installed the update found themselves with essentially unusable phones, having to rely on Wi-Fi for any connectivity. The Touch ID failure meant users had to fall back to traditional passcode entry.

Apple advised affected users to restore their devices through iTunes to iOS 8.0, the previous stable version. The company promised to release a fixed update soon to address the intended improvements and bug fixes that 8.0.1 was meant to deliver

What Was iOS 8.0.1 Supposed to Fix?

The now-pulled update was intended to:

• Fix bugs in the HealthKit feature
• Address problems with third-party keyboards
• Resolve issues with photo uploads
• Fix problems with VPN configurations

This incident marks a rare stumble for Apple’s typically reliable update process and highlights the challenges of maintaining multiple device types within a unified OS ecosystem.