AI Concerns Lead Apple to Delay Siri Upgrade Indefinitely

With the firm postponing planned enhancements to the Siri digital assistant for the foreseeable future, Apple Inc.’s conflict in its AI business reached new heights on Friday.

According to Apple, capabilities that were first unveiled in June of last year such as Siri’s capacity to access a user’s personal data in order to respond to inquiries and provide more accurate control over apps will now be made available at some point in “the coming year.” Originally scheduled for the iOS 18.4 software upgrade in April, the iPhone manufacturer has not previously given the public a timeframe for the capabilities.

More time is needed to develop Apple’s more customized Siri features. Jacqueline Roy, a company spokesman, informed Daring Fireball of the delay today.

On Friday February 14, Bloomberg News reported that Apple was having trouble completing the features and that the improvements will be delayed until at least May, when iOS 18.5 is expected to be released. Since then, Apple developers have been working feverishly to address a litany of project flaws. Those working on the project say the attempt has failed and they now think the features won’t be provided until at least next year.

According to insiders who requested not to be named in order to discuss internal affairs, software head Craig Federighi and other executives expressed serious internal worries in the run-up to the most recent postponement that the features didn’t function well or as promised in their own testing.

More time is needed to develop Apple’s more customized Siri features. Jacqueline Roy, a company spokesman, informed Daring Fireball of the delay today.

In the last six months, we’ve made Siri more conversational, provided new capabilities like type to Siri and product knowledge, and integrated ChatGPT to help our users locate what they need and do tasks quickly. Additionally, we’ve been developing a more customized Siri that can act on your behalf both within and across your applications and is more aware of your unique context. We expect to bring out these improvements in the upcoming year, although it will take longer than we anticipated.

After this engagement with the Apple team, TheVerge team asked Apple to clarify exactly what “coming year” means.

Some people in Apple’s AI department think that the features might not be developed at all and that Apple could have to start again with new features. The features would then be postponed until 2026, when Apple plans to start releasing a next-generation Siri.

As part of the launch of the Apple Intelligence AI platform, the firm originally showcased the features during its Worldwide Developers Conference in June of last year. This year, Apple has no plans to showcase any significant advancements in AI at the same annual event. Rather, it will concentrate on adding Apple Intelligence to more of its applications.

Advanced capabilities like Siri’s ability to comprehend your unique context and take action depending on what’s displayed on your screen where showcased when Apple unveiled Apple Intelligence at WWDC last year. At the time, Apple stated that those improvements will be released “over the course of the next year,” with most people anticipating their arrival this spring.

Software Chief Craig Federighi and other Apple officials “voiced strong concerns internally that the features didn’t work properly — or as advertised — in their personal testing,” according to Mark Gurman of Bloomberg. Gurman adds that Apple’s AI team members “think that work on the features could be scrapped altogether” and that they could need to be redesigned “from scratch.”

The delays, particularly for features that were mentioned, are humiliating for Apple and further support the notion that the corporation is having trouble with artificial intelligence. They also pose a risk of delaying future advancements.

Next year, Apple intends to make Siri more conversational and ChatGPT-like. However, by 2026, when iOS 19 will be released, just the basic foundations for that update should be prepared. According to the folks, the real user interface won’t probably be available until iOS 20 in 2027.

According to a Bloomberg News story earlier this week, Apple staff members are wondering if the board or CEO Tim Cook should take steps to replace the AI group’s current leadership. They think Apple will keep lagging behind until there are significant improvements made. The business brought in seasoned software leader Kim Vorrath earlier this year to support the group.

Apple has been promoting the unfinished features in TV ads for almost six months, so the delays represent a particularly visible setback for the corporation. Customers were persuaded that the iPhone 16 was “built for the ground up for Apple Intelligence” when the firm unveiled it last autumn. Now, it may take months after the iPhone 17’s release before the essential capabilities for that experience become accessible.

The business issued instructions to its AppleCare support agents on Friday in anticipation of consumer annoyance. “Reiterate that we expect to roll out these Siri features in the upcoming year if customers inquire about when they will be available,” the message stated.

Internally, there are also worries that improving Siri would necessitate using more potent AI models on Apple hardware. That may put a burden on the hardware, which would force Apple to either cut down on features or slow down the models’ performance on older or current devices. Future devices’ hardware capabilities would also need to be improved in order to fully utilize the features.

With the release of iOS 18, Siri did receive some improvements, such as a text-based feature called Type to Siri and an interaction with OpenAI’s ChatGPT chatbot. A new colourful interface and product knowledge from Apple are also included, but the core technology remains the same.

Apple might fall farther behind Amazon.com Inc. in the voice assistant market as a result of the poor pace. This month, that business will start releasing its eagerly awaited Alexa+. AI has also been extensively incorporated into the products of Alphabet Inc.’s Google and Samsung Electronics Co.

Gurman stated this past weekend that it may take until iOS 20 “at best” to release a “true modernized, conversational version of Siri.”